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Free to postBuyer Protection available

For eligible payments made through ServiSeek. Fees and terms apply.

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Why choose ServiSeek

Book with Buyer Protection.

Pay for eligible bookings through ServiSeek, with Buyer Protection and support if something goes wrong.

  • Pay through ServiSeek
  • Get help if there’s a problem
How Buyer Protection works

Eligibility, fees and terms apply.

From request to booked.

  1. Tell us what you need

    Choose a service and describe the job.

  2. Hear from businesses

    Compare responses and ask questions.

  3. Choose your business

    Agree the details and arrange the work.

Take ServiSeek with you

Your next reply, in your pocket.

Get replies, chat with businesses and manage your bookings in the ServiSeek app.

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For businesses

Good at what you do? Get found.

Create your business profile and respond to customer requests.

Your questions, answered.

How ServiSeek works, what it costs, and how to book with confidence.

What is ServiSeek and how does it work?

ServiSeek connects people who need a service with independent businesses that can help. Post what you need, hear from interested businesses, ask questions and choose whom to book. You stay in control of the decision. Eligible bookings paid through ServiSeek can also include Buyer Protection.

What services can I request through ServiSeek?

ServiSeek covers a wide range of services, including cleaning, gardening, trades, vehicle care, pet care, beauty, tutoring, moving and business support. Start typing what you need into the service search, then choose the closest matching service. You can also browse all services to see the available categories.

Is it free to post a request?

Yes. Posting a service request on ServiSeek is free. You can describe the job and hear from businesses before deciding whether to book. If you go ahead, you pay the agreed price for the service. An eligible protected payment also includes a Buyer Protection fee, shown before you pay.

Can I use ServiSeek in my area?

ServiSeek is a UK platform. Add the relevant location when making your request so businesses can understand where help is needed. The businesses available and the responses you receive will vary by service and area.

What happens after I post my request?

Interested businesses can respond to your request. A response might include a quote, an hourly rate, a question or a request to visit before pricing the work. You can discuss the details and compare your options. A question or expression of interest does not, by itself, mean you have made a booking.

Do I have to accept an offer?

No. Posting a request does not oblige you to accept an offer or book a business. You decide whether a response suits your needs and budget. Before accepting an offer or confirming a booking, check the scope, price, timing and any cancellation conditions so you understand what you are agreeing to.

How do I choose the right business?

Compare the business's experience, profile, relevant reviews and response to your request. Ask what the price includes and check any qualifications or insurance the job requires. Look at value and suitability as well as price. Posting a request still leaves the final choice with you.

How does Buyer Protection work?

With Buyer Protection, eligible bookings paid through ServiSeek have a delay before money is released to the business. Your booking must be marked as protected. Payment release depends on your booking, completion confirmation and any active issue. Check the release information shown in ServiSeek and the full terms. After the scheduled service time, you may be able to confirm completed work and authorise earlier release.

If something is wrong, report it promptly, before payment is released. We can review the issue and may pause payment during the investigation. Buyer Protection is not insurance, and refunds depend on the circumstances. Read about payment release, reporting a problem and the full terms.

How much does Buyer Protection cost?

The Buyer Protection fee is £2 plus 1.5% of the agreed job price. For a £100 job, the fee is £3.50 and your total is £103.50. The fee is separate from the business's price, and your total is shown before you confirm payment.

Where can I download the app, and can I use ServiSeek on my computer?

Download ServiSeek from the Apple App Store or Google Play using the links on this website. The app helps you keep up with replies, message businesses and manage bookings from your phone. You can also use the ServiSeek web app on your computer. Choose the option that works best for you.

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